Rhian Huxtable & Richard Knight: The CX Podcast R&R
Rhian Huxtable & Richard Knight
Creating and delivering the best customer experiences is the single most important thing that businesses can do today. Give yourself some R&R time and think about the experience you are giving your customers. Rhian Huxtable is an award-winning, nationally recognised CX specialist with a passion for improving the experience business gives its customers. Richard Knight is the ’customer experience bloke’ who works across multiple sectors to close the perception gap between a business and its customers to deliver success for both parties.
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Kuuntele viimeinen jakso:
Aikaisemmat jaksot
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98 - Episode 76 - CX Change is the constantThu, 28 Mar 2024 - 0h
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97 - Episode 75 - The Changing Face of Legal CX with Lee TaylorFri, 01 Mar 2024 - 0h
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96 - Episode 74 - 2024...here we go!Fri, 26 Jan 2024 - 0h
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95 - Episode 73 - CX review 2023 & predictions for 2024Thu, 14 Dec 2023 - 0h
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94 - Episode 72 - It’s CXmas! (well, nearly)Thu, 09 Nov 2023 - 0h
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93 - The CX Podcast R&R Episode 71 with Tony DayThu, 19 Oct 2023 - 0h
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92 - Is customer satisfaction in freefall?Thu, 07 Sep 2023 - 0h
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91 - The CX Podcast R&R Episode 69 - A customer centric business model with Ollie JackmanFri, 30 Jun 2023 - 0h
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90 - The CX Podcast R&R Episode 68 with Jon DuckerFri, 26 May 2023 - 0h
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89 - Consumer Duty with Claude WestonFri, 28 Apr 2023 - 0h
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88 - Your brand and CXWed, 29 Mar 2023 - 0h
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87 - Who’s taking it to the next CX level in 2023?Wed, 22 Feb 2023 - 0h
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86 - CX stuff that matters in 2023Mon, 23 Jan 2023 - 0h
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85 - CX - What’s Love Got To Do With It?Fri, 12 Feb 2021 - 0h
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84 - Healthy Habits to Deliver The Best CXFri, 05 Feb 2021 - 0h
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83 - CX, Fine Food and Why Buying Locally MattersFri, 29 Jan 2021 - 0h
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82 - Delivering Great CX Through KindnessFri, 22 Jan 2021 - 0h
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81 - CX, Robots and Handwritten NotesFri, 15 Jan 2021 - 0h
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80 - Get Positive with CX in 2021!Fri, 08 Jan 2021 - 0h
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79 - CX, Cider & Seasons Greetin’s!Fri, 18 Dec 2020 - 0h
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78 - CX Warbling, Watches & Warm UXFri, 11 Dec 2020 - 0h
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77 - Telephones, Tech and 29 Countries!Fri, 04 Dec 2020 - 0h
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76 - Motivated CX, Black Pepper and Gods!Fri, 27 Nov 2020 - 0h
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75 - How To Vaccinate Your Business Against Poor CX!Fri, 20 Nov 2020 - 0h
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74 - CX, Liars and Car Hires!Fri, 13 Nov 2020 - 0h
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73 - CX in Lockdown 2: Start, Stop & ContinueFri, 06 Nov 2020 - 0h
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72 - EX - The Employee JourneyFri, 23 Oct 2020 - 0h
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71 - CX COBRAFri, 16 Oct 2020 - 0h
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70 - CX Coming of AgeFri, 09 Oct 2020 - 0h
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69 - CX Tools For The JobFri, 02 Oct 2020 - 0h
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68 - How do you market great customer sentiment?Fri, 25 Sep 2020 - 0h
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67 - CX Slow Selling with Guy ArnoldFri, 18 Sep 2020 - 0h
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66 - Planning for Autumn CX SuccessFri, 11 Sep 2020 - 0h
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65 - Summer CX ReviewFri, 04 Sep 2020 - 0h
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64 - Refect, Re-Plan, Continue to Plan!Fri, 31 Jul 2020 - 0h
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63 - Employee Motivation and the Impact on CXMon, 20 Jul 2020 - 0h
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62 - The Social Distancing NetworkMon, 13 Jul 2020 - 0h
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61 - Town Centre CXMon, 06 Jul 2020 - 0h
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60 - Accident Repair ReopeningMon, 29 Jun 2020 - 0h
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59 - Has COVID dried up income?Mon, 08 Jun 2020 - 0h
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58 - The IP in Internet Propulsion - Taking Your Customer Experience OnlineSun, 31 May 2020 - 0h
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57 - COVID CX SecureWed, 13 May 2020 - 0h
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56 - Get your jolly pants on!Mon, 05 Dec 2022 - 0h
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55 - It’s Stroptober!Fri, 28 Oct 2022 - 0h
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54 - Great EX means great CX!Fri, 26 Aug 2022 - 0h
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53 - Holiday time! CX in the summer monthsTue, 26 Jul 2022 - 0h
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52 - Back To Basics... Again!!Sat, 25 Jun 2022 - 0h
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51 - Real-life CX Success with Verity SlaterFri, 27 May 2022 - 0h
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50 - The Cost of Living and its Impact on CXThu, 28 Apr 2022 - 0h
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49 - Scary CX with The House of Frankenstein!Sat, 19 Mar 2022 - 0h
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