Rhian Huxtable & Richard Knight: The CX Podcast R&R
Rhian Huxtable & Richard Knight
Creating and delivering the best customer experiences is the single most important thing that businesses can do today. Give yourself some R&R time and think about the experience you are giving your customers. Rhian Huxtable is an award-winning, nationally recognised CX specialist with a passion for improving the experience business gives its customers. Richard Knight is the ’customer experience bloke’ who works across multiple sectors to close the perception gap between a business and its customers to deliver success for both parties.
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Kuuntele viimeinen jakso:
Aikaisemmat jaksot
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98 - Episode 76 - CX Change is the constant Thu, 28 Mar 2024 - 0h
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97 - Episode 75 - The Changing Face of Legal CX with Lee Taylor Fri, 01 Mar 2024 - 0h
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96 - Episode 74 - 2024...here we go! Fri, 26 Jan 2024 - 0h
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95 - Episode 73 - CX review 2023 & predictions for 2024 Thu, 14 Dec 2023 - 0h
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94 - Episode 72 - It’s CXmas! (well, nearly) Thu, 09 Nov 2023 - 0h
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93 - The CX Podcast R&R Episode 71 with Tony Day Thu, 19 Oct 2023 - 0h
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92 - Is customer satisfaction in freefall? Thu, 07 Sep 2023 - 0h
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91 - The CX Podcast R&R Episode 69 - A customer centric business model with Ollie Jackman Fri, 30 Jun 2023 - 0h
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90 - The CX Podcast R&R Episode 68 with Jon Ducker Fri, 26 May 2023 - 0h
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89 - Consumer Duty with Claude Weston Fri, 28 Apr 2023 - 0h
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88 - Your brand and CX Wed, 29 Mar 2023 - 0h
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87 - Who’s taking it to the next CX level in 2023? Wed, 22 Feb 2023 - 0h
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86 - CX stuff that matters in 2023 Mon, 23 Jan 2023 - 0h
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85 - CX - What’s Love Got To Do With It? Fri, 12 Feb 2021 - 0h
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84 - Healthy Habits to Deliver The Best CX Fri, 05 Feb 2021 - 0h
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83 - CX, Fine Food and Why Buying Locally Matters Fri, 29 Jan 2021 - 0h
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82 - Delivering Great CX Through Kindness Fri, 22 Jan 2021 - 0h
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81 - CX, Robots and Handwritten Notes Fri, 15 Jan 2021 - 0h
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80 - Get Positive with CX in 2021! Fri, 08 Jan 2021 - 0h
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79 - CX, Cider & Seasons Greetin’s! Fri, 18 Dec 2020 - 0h
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78 - CX Warbling, Watches & Warm UX Fri, 11 Dec 2020 - 0h
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77 - Telephones, Tech and 29 Countries! Fri, 04 Dec 2020 - 0h
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76 - Motivated CX, Black Pepper and Gods! Fri, 27 Nov 2020 - 0h
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75 - How To Vaccinate Your Business Against Poor CX! Fri, 20 Nov 2020 - 0h
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74 - CX, Liars and Car Hires! Fri, 13 Nov 2020 - 0h
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73 - CX in Lockdown 2: Start, Stop & Continue Fri, 06 Nov 2020 - 0h
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72 - EX - The Employee Journey Fri, 23 Oct 2020 - 0h
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71 - CX COBRA Fri, 16 Oct 2020 - 0h
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70 - CX Coming of Age Fri, 09 Oct 2020 - 0h
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69 - CX Tools For The Job Fri, 02 Oct 2020 - 0h
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68 - How do you market great customer sentiment? Fri, 25 Sep 2020 - 0h
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67 - CX Slow Selling with Guy Arnold Fri, 18 Sep 2020 - 0h
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66 - Planning for Autumn CX Success Fri, 11 Sep 2020 - 0h
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65 - Summer CX Review Fri, 04 Sep 2020 - 0h
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64 - Refect, Re-Plan, Continue to Plan! Fri, 31 Jul 2020 - 0h
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63 - Employee Motivation and the Impact on CX Mon, 20 Jul 2020 - 0h
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62 - The Social Distancing Network Mon, 13 Jul 2020 - 0h
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61 - Town Centre CX Mon, 06 Jul 2020 - 0h
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60 - Accident Repair Reopening Mon, 29 Jun 2020 - 0h
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59 - Has COVID dried up income? Mon, 08 Jun 2020 - 0h
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58 - The IP in Internet Propulsion - Taking Your Customer Experience Online Sun, 31 May 2020 - 0h
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57 - COVID CX Secure Wed, 13 May 2020 - 0h
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56 - Get your jolly pants on! Mon, 05 Dec 2022 - 0h
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55 - It’s Stroptober! Fri, 28 Oct 2022 - 0h
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54 - Great EX means great CX! Fri, 26 Aug 2022 - 0h
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53 - Holiday time! CX in the summer months Tue, 26 Jul 2022 - 0h
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52 - Back To Basics... Again!! Sat, 25 Jun 2022 - 0h
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51 - Real-life CX Success with Verity Slater Fri, 27 May 2022 - 0h
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50 - The Cost of Living and its Impact on CX Thu, 28 Apr 2022 - 0h
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49 - Scary CX with The House of Frankenstein! Sat, 19 Mar 2022 - 0h
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